Loved the stay at this family friendly hotel.
Best choice for families
Perfect location, magical views on the forest from the top quality spa. With separate family and adult spas, the best choice for families. Local, traditional food, no fancy exaggerations, but very good quality.
Nice holiday for our children and for all family too.
Best welness, its cool family hotel, nice room, clean, programs for children and all family, clean pool and welness with water wit lemon everywhere, playground - very good and niece too, it was nice holiday for our children and for all family too, thank you.
Perfect hotel for families with kids
Perfect conditions for kids. Many possibilities in the hotel as well as around the hotel. Food was OK, snack in the afternoon was much appreciated. Rooms are spaceful. Hotel pool was fine, not overcrowded probably due to fact that there are 2 wellness centers within the hotel.
Amazing hotel for relaxing, baby and kids friendly, perfect food
This hotel is top 1 for me and I tried a lot of good hotels. Very professional staff first of all waiters. Room spacey, nice furnished rooms (part named Praslička). The pools for the babies and kids were very good, but there are two parts of wellness and one of them was from the 16 years up. So we didn`t tried it because we were there with 8 years old daughter.
Food was excellent, dinners amazing. Everyday there were animation for kids and three playrooms for children. Of course nice playground outside.
I can fully recommend this hotel.
You will definitely see us back soon as your guest
Dear Hotel Manager,
I come hereby to bring to your attention how glad we were to have chosen your hotel for one of our summer breaks. We checked out this morning from rooms 312/314 and I must say I have stayed in several hotels in the course of my life but your hotel stood out of the crowd. Staffs, in all areas of the hotel, are very helpful, polite and display fantastic customer service; rooms are spacious, clean and comfortable, swimming areas are impeccable, our 3 1/2 years old son loved the hotel facilities and activities for kids, he felt in love for Chopik and the two young ladies heading the animation; I will definitely relay all these good comments on my TripAdvisor account.
I would like to highlight by name one of your staff that was well above the average of a 4 or 5 stars hotel waiter; Mr. Stefan Vrbensky is what we call in England a High End Waiter, Mr. Vrbensky looked after us 2 or 3 times for dinner and I must say, what a wonderful, decent and well-mannered member of staff besides of being very professional and knowledgeable about wine selections. He deserves recognition for his good work ethic.
We as a family, would like to thank you for looking after us so nicely and I hope feedbacks like these are re-laid back to the staff as recognition for their good job and on the end it also serves as motivation for them to keep up the good work.
Customer Service for me/us is very important, I have crossed out many restaurants and hotels off my list, simply because they do not understand basic customer service needs and if they are not prepared to take my money, fine, I go and spend elsewhere. Here in Slovakia very few places understand that principle, in most commercial places including the public service the service you get is very poor, seems like they are doing a favour in serving you which is bizarre in this day and age.
You will definitely see us back soon as your guest,
Sincerely yours from a very happy and satisfied guest.
„Top family friendly hotel,highly recommend!“
A really good family hotel, great new facilities, great pool/saunas... Fantastic kids corner, lovely staff...honestly,highly recommend-but more for families, "romantic couple" could have been disturbed by many kids,however hotel is really good! We are coming back in sept..:)
Customer care in this wonderful hotel
Very professional and care staff, which know what customer means. Very good table and food, beautiful rooms with nice balcony and view. Huge swimming pool and spa. Hotel very close to ski hills
One word: Go there and enjoy!
Pleasure stay in Low Tatras
Wellness hotel Chopok is a nice place for all who want to have quiet and peaceful atmosphere in nice Low Tatras nature. I visited hotel Chopok for a business trip. Quality of the hotel and provided services corresponds with 4 star hotel. We had bad and breakfast which is pretty enough for the business meetings. My room 313 was really large with two separate beds and furnished with modern furniture. I recommend for big groups, also for families and for skiers. Jasna Nizke Tatry ski resort is really at the corner of this hotel. Have a fun and pleasure stay at the Wellness Hotel Chopok.
Fantastic hotel for families with kids
This hotel provides a excellent service, staff in general are very polite, helpful and approachable, they are well above the average for a 4 stars hotel. Rooms (Plesnivec) are very spacious and comfortable; wellness facilities new and very clean, There is a kids dedicated pool and also the hotel has a daily indoors and outdoors scheduled activities for children featuring "Chopik" so whatever the weather kids are entertained . It is a fantastic place for families with kids. Rich Breakfast buffet to suit all tastes, afternoon snacks and a delicious and well presented 5 course dinner. I must say I was impressed - It was worth every penny. Will definitely come back.
"Very pleasant experience"
Well trained personnell, all good english speakers. Rooms are large and you have all the confort that you need. Everything is client oriented, all services are at the highest level: a great spa with a nice and big pool, play room for adults, children, even a ski boots room with dryer. Last but not least the kitchen is fantastic.
We stayed at this hotel for 3 nights and wish we could stay more. The room was really big and had a nice balcony The hotel has huge wellness center with different kinds of saunas, jacuzzi, swimming pool and a gym. Great place for a relaxing vacation.
Great stay in nature
Very nice quiet rooms, our room had beautiful view to see mountains, delicious food, breakfast with good coffee, we went to wellness every day, spa is very clean, staff were very friendly and helpful. Atmosphere in the hotel room and the restaurant was like in nature, everywhere you can see green trees outside and wooden furniture inside.